Shipping policy
The price of each Product will be the one indicated at any time on our Website, except in the event of manifest error. Although we try to ensure that all prices on the Website are correct, errors may occur. If we discover an error in the price of any of the Products that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your Order at the correct price, or canceling it. If we are unable to contact you, the Order will be considered canceled and the amounts that have been paid will be fully refunded.
We will not be obliged to supply you with any Products at the lower incorrect price (even if we have sent you the Order Confirmation) if the pricing error is obvious and unambiguous and could reasonably have been recognized by you as an incorrect price.
9.2.- The prices of the Products that appear on this website include VAT, but exclude shipping costs, which will be added to the total amount in the payment process. Depending on the place of delivery of the Order, the shipping costs will be as follows:
| Standard < 5Kg | Standard 5-15 kg | Standard > 15kg | |
| SPAIN (NOT ISLANDS) | 5,9€ | 8,9€ | 12,9€ |
| CONTINENTAL EUROPE | 8,9€ | 12,9€ | 19,9€ |
| REST OF THE WORLD*** | 12,90€ | 24,9€ | 39€ |
***For all countries outside the European Union (UK, Switzerland, etc) Bone and White will cover JUST the shipping costs. All local costs for customs, taxes, tariffs or other local procedures necessary for the delivery of the order, will always be paid by the client. In the event that the client rejects these expenses and the order has to be returned to origin, Bone and White may charge all the expenses derived from this management to the client.
9.3.- The Supplier reserves the right to modify its prices, as well as the amount of shipping costs, at any time. Possible changes in prices and/or shipping costs will not affect the Orders with respect to those we have sent you and the order confirmation.
9.4.- The Client must make the payment by Visa, MasterCard, American Express or Visa Electron credit or debit card, or through the PayPal or Apple Pay system. The card with which the payment is made must have a Spanish bank or savings bank or a branch or subsidiary financial institution of a foreign financial institution established in Spain as the issuing financial institution.
9.5.- To enter the data of a PayPal or Apple Pay card or account, you must have the right to use them and said card or account must have sufficient funds to cover the possible payment. You are responsible for ensuring that all the data provided for the purpose of purchasing Products is correct.
9.6.- In order to guarantee the confidentiality and security of the data entered on the Web to make the payment, we use the SSL (Secure Socket Layer) protocol, to guarantee a secure connection between the Client and our server. In this way, when using the SSL protocol, it is guaranteed:
a) That the Client is communicating his data to the Provider's server and not to any other.
b) That between the Client and our server the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.
